NGHIA LY MINH
Software Engineer
Thuong Dinh ⋄ Thanh Xuan ⋄ Ha Noi ⋄ Vietnam
Technical Expertise
Frontend
React.js
90%
Next.js
85%
TypeScript
88%
JavaScript
92%Backend
Python
85%
FastAPI
80%Node.js
88%
Express.js
85%Database & DevOps
MongoDB
82%
PostgreSQL
80%
Docker
75%
AWS
70%Professional Experience
VinBigData
Software Engineer
June 2022 - Present
Hanoi, Vietnam
GenAI Call Center & Video Recording Systems
- •Integrated SLMs, LLMs, and LangChain to replace legacy NLU, improving UX significantly
- •Re-architected outbound call system using Kafka and K8s, increasing concurrent call throughput by 20×
- •Implemented hybrid deployment for AI models, improving uptime to 99.98% and cutting infrastructure costs by 60%
- •Automated model deployment with CI/CD pipelines, reducing manual work by 90%
VinBigData
Software Engineer
August 2017 - June 2021
Hanoi, Vietnam
AI Voice Analytics & Data Platform
- •Built a scalable, multi-tenant offline voice analytics system with modular integrations
- •Redesigned centralized storage for audio/video with S3-compatible sync and migration
- •Refactored 20+ services for testability, increasing SonarCloud coverage to 55%+
- •Engineered real-time health checks for faster incident response and proactive monitoring
Teko Vietnam
Software Engineer
September 2021 - June 2022
Hanoi, Vietnam
Omni-Channel E-commerce Platform
- •Optimized frontend performance using tree-shaking, Rollup, and Webpack, improving PageSpeed by 35%
- •Built a BFF layer for efficient backend-frontend integration
- •Established testing protocols with unit and snapshot tests, achieving 70%+ coverage
bGlobal JSC
Software Engineer
June 2020 - September 2021
Hanoi, Vietnam
Booking Platform (gboss.io)
- •Developed a high-performance reservation interface with Next.js, improving UX and conversions
- •Created a real-time analytics dashboard for business owners using React
- •Boosted SEO and load speed with SSR, dynamic routing, and code-splitting
Mcredit - MB Bank
Software Engineer Intern
October 2019 - June 2020
Hanoi, Vietnam
Financial Reporting Dashboard
- •Built an interactive reporting interface using React and Node.js
- •Integrated bad debt pipeline with data warehouse, reducing manual processing time by 80%
- •Ensured secure API communication with role-based access and audit logging